My counselling room is a warm, quiet and private space located on White Cross Business Park in central Lancaster, just across the road from Royal Lancaster Infirmary.
AddressWhite Cross Business Park,South Road,Lancaster, LA1 4XQ
By roadWhite Cross Business Park can be accessed via the A6 or Quarry Road. It's around a 10 minute drive from J33/J34 of the M6. There is free parking on-site for clients.
By public transportThere is a bus stop immediately next to the entrance served by the number 100, 1/1A, 40, 42, and 4X buses. It is about a 12-minute walk from Lancaster Train station.
Disabled access I'm sorry to say that unfortunately, due to the listed nature of the building I use, there is no lift up to the first floor where my counselling room is located and so there is no disabled access.
Online/telephone/text counselling:I am currently not qualified to provide counselling online, by telephone or text/email.
Sessions are normally 1 hour in duration. I am normally able to offer appointments on Wednesday and Friday during the daytime but occasionally may be able to offer early evening or exceptionally weekend appointments by arrangement.
My standard fee is £45 per hour. I may also be able to offer you a concessionary rate of £30 per hour. These are usually offered to those who are unemployed or on low incomes, students, pensioners, and trainee counsellors. You can pay via card or cash in person or bank transfer. If paying by bank transfer I request payment within 48 hours of our appointment. If you find yourself struggling to pay then please talk to me as soon as you can and we can discuss possible ways of managing that between us.
If we decide to work together we will agree an initial number of sessions, and where possible, a regular time. For example, we might agree to have six sessions on a Wednesday every other week. After that we would have a review and decide how we'd like to go further. That may mean drawing the work to a close, or it may mean that we continue in longer-term work. In longer-term and more open-ended work we will have semi-regular reviews to discuss how the work is going.
If you need to cancel a session then I would request at least 24 hours notice, preferably 48. If you don't turn up for a session without notice and/or without good reason then I reserve the right to charge you in full for the missed session. If you cancel with less than 24 hours notice then I hope we'd be able to negotiate an arrangement that's fair to us both; that might be not charging a fee at all on that occasion, or perhaps 50% of the full fee, but I'd like us to be able to discuss it.